1. Return Conditions:
If you receive a defective, damaged, or incorrect product, please contact our support team within 3 days of receipt to initiate a return request.
2. Standard Refund Timeline (7 to 10 Working Days):
Once the returned item is verified and approved, refunds will be completed within **7 to 10 working days** back to the customer's original payment method (Bank account, credit/debit card, or Mobile Banking account).
3. Shipping costs are non-refundable unless the return is due to a seller error or damaged product delivery.